1. Customer Service
If you have any questions concerning your order, please contact Customer Service via email at firstname.lastname@example.org. To expedite service, please have your sales order number ready.
2. How your order is received
When you submit an order, it is transmitted securely to our office in an encrypted format.
When we receive your order, we will email you an order confirmation within 24 hours.
4. Changing or canceling your order
To change or cancel an order, please contact customer service immediately at email@example.com as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.
For returns, please also reach out to customer service at firstname.lastname@example.org to advise them of your return of any new or unused items. All claims must be made within thirty days of receipt of goods and must include a copy of the original invoice or packing slip. Items that are not held in inventory and are made-to-order cannot be returned unless defective. If you are not satisfied due to poor quality, please contact Customer service at email@example.com. For any other questions concerning your order, please contact Customer Service at firstname.lastname@example.org. To expedite service, please have your sales order number ready.
Orders can be placed by using one of the following credit cards: VISA, MasterCard, American Express or DISCOVER. All prices are displayed in USD.
7. International Fees
International Duties and Taxes will be charged during the checkout process and will be shown on your invoice as “International Charge”.
In the event an order is placed with a backordered item, it will be removed from your final invoice (sent when the order leaves the warehouse). We do not keep the backorder open and pending.
9. F45 partner countries
F45 is able to partner globally by providing a range of products for specific markets. Please select your ship-to country below to be redirected to the correct site.
- Cayman Islands
- Costa Rica
- Czech Republic
- Dominican Republic
- French Polynesia
- New Caledonia
- New Zealand
- Papua New Guinea
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States